The Remodeler Digital Playbook Podcast is where remodeling contractors uncover game-changing insights from seasoned professionals who’ve been in the trenches. In this episode, host Rathna Ramakrishnan sits down with Tom Bunn, founder of Bunn & Sons Builders, a Colorado-based remodeling company known for its intentional business growth, transparent processes, and commitment to legacy.
Tom isn’t your typical remodeler. A former geophysicist and U.S. Marine, Tom transitioned into the trades out of a desire for more meaningful, hands-on work. His journey from solo handyman gigs to running a full-scale remodeling operation is the kind of transformation many contractors aspire to but few achieve as intentionally.
From Humble Beginnings to a Team-Driven Operation
Tom started Bunn & Sons in 2016 as a one-man handyman service. With his wife managing the books and website, they gradually evolved into a thriving remodeling firm. The real inflection point? Choosing to build a business, not just create a job.
That mindset led to hiring W2 employees, leasing office space, and embracing the uncomfortable truths of overhead and profitability. Today, Bunn & Sons focuses on custom remodels and additions, with build cycles ranging from 4 to 8 months and a client-first approach built around fixed-price contracts.
Culture Eats Process for Lunch
One of the standout philosophies from Tom’s playbook: “Culture will eat process for lunch.” While systems and processes are essential, the quality of your people defines the success of your business. This belief influences everything from who Tom hires to the level of communication with clients during projects.
Ideal Clients and Detailed Pre-Construction
Bunn & Sons specializes in working with homeowners who plan to stay in their home long-term and want a remodel that’s done right the first time. Tom’s team puts a heavy emphasis on project development before construction, enabling them to confidently offer fixed-price contracts. This minimizes change orders and sets realistic expectations from the start.
Tools That Power the Business
Tom and his team rely on a stack of tools that includes:
- JobTread for project management
- QuickBooks Online for accounting
- Smartsheet for Gantt scheduling
- Way We Do for process documentation
- Calendly for streamlined client calls
Though Tom hasn’t embraced AI tools yet, he credits these platforms with helping him manage complex projects while keeping client experience top-tier.
Lessons from the E-Myth & Contractor Convergence
Tom attributes much of his business success to reading The E-Myth Revisited by Michael Gerber—a foundational text for anyone looking to build a business rather than be consumed by one. He also credits years of coaching from Contractor Convergence for helping him connect with a national community of builders and sharpen his business acumen.
Today, Tom’s team runs on the EOS (Entrepreneurial Operating System), which provides a framework for leadership and growth.
Legacy in the Making
Bunn & Sons is more than just a business—it’s a legacy brand in the making. With five children, three sons, and a growing team, Tom is building a company that’s rooted in values, family, and future potential.
He dreams of a business that offers work-life balance, excellent client experiences, and perhaps one day, a place for his kids—should they choose to carry the torch.
Ready to dive deeper into Tom Bunn’s insights and learn how to transform your marketing efforts? Watch the full episode of The Remodeler Digital Playbook Podcast to explore his proven strategies, real-life examples, and actionable advice tailored for remodeling contractors.
